by Grace Roundtree | Last updated Jan 20, 2025 | Published on Oct 9, 2024 | Corporate Culture
At Knowledge Services, we have always believed that our people, partnerships, and commitment to our community drive our success. As we celebrate three decades of growth, innovation, and service, we also reflect on the moments and the individuals who have made this...
by Grace Roundtree | Last updated Jan 20, 2025 | Published on Sep 27, 2024 | Corporate Culture
At Knowledge Services, our culture is deeply rooted in respect, collaboration, and a strong sense of community. These values have been the bedrock of our success, guiding us through the challenges and triumphs of our journey. One of the most powerful expressions of...
by Grace Roundtree | Last updated Jan 20, 2025 | Published on Sep 12, 2024 | Survey Management
As states strive to meet the diverse needs of their citizens, one of the highly effective tools at their disposal is surveys. Survey types like CAHPS®, NCI-AD, and NCI-IDD serve as critical instruments in capturing the experiences, satisfaction levels, and quality of...
by Grace Roundtree | Last updated Jan 20, 2025 | Published on Sep 4, 2024 | Survey Management
Quality in healthcare is directly related to patient access to covered services. Recently, The Centers for Medicare & Medicaid Services (CMS) announced updates to Medicaid regulations, including CMS-2442-F “Ensuring Access to Medicaid Services Final Rule.” This...
by Grace Roundtree | Last updated Jan 16, 2025 | Published on Jul 16, 2024 | MSP for Health & Human Services
ADA compliance refers to adhering to the standards set by the Americans with Disabilities Act (ADA), a landmark civil rights law enacted in 1990. The ADA prohibits discrimination against individuals with disabilities in various areas of public life including...
