1609, 2015

What are typical service level agreements found in a Managed Service Provider (MSP) Program contract?

By |September 16th, 2015|Government Solutions, Managed Service Providers (MSPs), MSP VMS Programs, Vendor Management System (VMS)|0 Comments

Service-level agreements (SLAs) are a critical part of a contract between a managed service provider and a client. At Knowledge Services, we work with our clients to develop SLAs that outline our responsibilities to the client to ensure we meet their needs and make sure there are clear expectations before the partnership begins. Setting up and reviewing SLAs regularly helps to guarantee that no issues arise and there is no interruption with work being done.

Below are a few of the general service level agreements typically used in a contract with an MSP program to guarantee that the best work is being provided for the client and ensure overall program success.


1308, 2015

What are some different vendor management models?

By |August 13th, 2015|Government Solutions, Managed Service Providers (MSPs), MSP VMS Programs, Vendor Management System (VMS)|0 Comments

Today, a wide variety of businesses are increasing their use of temporary workers, independent contractors, seasonal employees and other forms of contingent or contract labor.

Does your company utilize a contingent/contract workforce to fill open positions?

If so, there is likely an expansive list of vendors your hiring managers work with to find the best people […]

1806, 2015

Which labor categories are best served by a Managed Service Provider (MSP)?

By |June 18th, 2015|Managed Service Providers (MSPs), MSP VMS Programs|0 Comments

If you clicked through without reading the title, the question was: Which labor categories are best served by a Managed Service Provider (MSP)?

The short answer for the Knowledge Services Managed Service Provider (MSP) is: all of them!


105, 2015

Top 4 Benefits of Utilizing a Managed Service Provider

By |May 1st, 2015|Managed Service Providers (MSPs), MSP VMS Programs|0 Comments

Before working with a Managed Service Provider (MSP), executives often feel incredibly weighed down by the demands of meeting all the temporary staffing needs for their organization. To help alleviate that burden, Knowledge Services’ MSP takes on the primary responsibility of managing the organization’s temporary staffing process, vendors and contractors. There are a number of great benefits your company could experience if you implement a managed service program. We’ll highlight four of the top benefits below:


704, 2015

4 Temporary Staffing Industry Definitions

By |April 7th, 2015|Industry News, Managed Service Providers (MSPs), MSP VMS Programs, Staffing Recruiting, Vendor Management System (VMS)|0 Comments

Temporary staffing terminology can be confusing. Staffing Industry Analysts, a global advisor on contingent work, created a Lexicon of Global Contingent Workforce-Related Terms that is very helpful and comprehensive. Below you’ll see a selection of industry definitions we think are helpful to understand as you navigate the temporary staffing universe.


2703, 2015

Writing a Successful Government Staffing RFP: Tips from an MSP

By |March 27th, 2015|Government Solutions, Managed Service Providers (MSPs), MSP VMS Programs|0 Comments

A lot of thought and careful decisions are involved when crafting a Request for Proposal (RFP) for a Managed Service Provider (MSP). Based on our experience, we developed a list of areas to pay special attention to when writing an RFP, considering the nuanced nature of MSPs and the unique circumstances each government entity faces. MSPs can be an incredible asset to a temporary labor process and we hope the tips below help you find the best one to suit your needs.


2402, 2015

Types of Staffing Programs & Comparison of Managed Service Providers

By |February 24th, 2015|Government Solutions, Managed Service Providers (MSPs), MSP VMS Programs, Staffing Recruiting|1 Comment

There is a variety of different staffing programs in the industry. Let us explain how they differ, so you can have a better idea of which solution is best for your organization.


2701, 2015

3 Ways a Managed Service Provider (MSP) Helps Organizations Save Time and Money

By |January 27th, 2015|Managed Service Providers (MSPs), MSP VMS Programs, Staffing Recruiting|0 Comments

Are you interested in saving your organization time and money?

Knowledge Services’ Managed Service Provider (MSP) program helps organizations alleviate the manual effort it takes to activate and maintain a temporary workforce. By automating and optimizing the temporary labor process, companies experience significant cost savings and the ability to focus on other pressing business needs. Read further about three specific ways a Managed Service Provider can help an organization experience these benefits.


801, 2015

Managed Service Providers (MSPs) – Why You Need One and How It Can Help You

By |January 8th, 2015|Managed Service Providers (MSPs)|0 Comments

Depending on what industry you work in, the term “MSP” could mean different things. In the workforce management industry, we use the following definition of a Managed Service Provider, or MSP, from the Staffing Industry Analysts:

“A company that takes on primary responsibility for managing an organization’s contingent workforce program. Typical responsibilities of an MSP include overall program management, reporting and tracking, supplier selection and management, order distribution and often consolidated billing.”   

Some of you may have read that and thought, “Great, but tell me how this can help my business.” Below we will explain why you may be interested in utilizing an MSP program and how it can benefit your organization.


1009, 2014

Why Should You Donate Bone Marrow?

By |September 10th, 2014|Corporate Culture|0 Comments

Have you ever known someone with Leukemia, Lymphoma or other blood related cancers?
For those of us in Indianapolis, known to be true blue Indianapolis Colts supporters, we all remember when Coach Chuck Pagano was diagnosed with leukemia. Coach Pagano has been quoted as saying, “My condition was leukemia. But my position was, I’m walking out of here.” And he did, with many thanks to his doctors and research done by the Leukemia & Lymphoma Society. You can watch a short video about Coach Pagano’s experience here.

Every 3 minutes, one person in the US is diagnosed with a blood cancer. In 2014, it’s estimated that over 150,000 people will be diagnosed with Leukemia, Lymphoma or Myeloma. Leukemia is the most common cancer diagnosed in children and young adults under 20 years old.

The good news is, there are ways to battle and beat these diseases and win!