Managed Service Provider for Vocational Rehabilitation

Knowledge Services’ Managed Service Provider (MSP) Program for Vocational Rehabilitation Services (VRS) provides Vocational Rehabilitation (VR) departments, staff, and Clients access to an open, continuous, and robust network of services and Community Rehabilitation Providers (CRPs) through a streamlined contracting vehicle and competitive referral solicitations that allow the Client to retain their authority in selecting their CRP.

With Knowledge Services’ VRS Solution, VR staff are relieved of administrative burden, such as managing the CRP network, allowing them to focus on their mission to serve the citizens of their State. Our Statewide VR experience standardizes program delivery, ensuring CRP compliance and engagement, and the prioritization of Client choice. The MSP administers all aspects of CRP management, leading to improved outcomes for Clients, as VR Staff are able to prioritize their energy and focus on Client needs.

Connect With Our Team

Reach out to the Knowledge Services Health and Human Services Team to learn more about our solutions.

Our Experience and Benefits

6+ years of Statewide MSP delivery for Vocational Rehabilitation in Arizona and Hawaii

Statewide MSP experience in 17 States across the country 

Helping nearly 11,360 citizens broaden their professional skillsets since 2018

MSP administers all aspects of the Community Rehabilitation Provider network management – recruiting, onboarding, performance, compliance management, and ensuring provision of services to Client

The ability to onboard new Community Rehabilitation Providers at any time

Increased transparency via in-depth reporting, including ad hoc report generation

Community Rehabilitation Provider Report Review: Improved case notes, validation of accuracy for reported services, confirmation of authorized hours

Community Rehabilitation Provider personnel compliance tracking – education, employment history, background checks, licensure validation, etc.

Increased Community Rehabilitation Provider participation and compliance

PO/authorization burndown tracking

Federal and State Fiscal year cutover assistance