Managed Service Provider: Why and How It Can Help You

Jan 08,2015
Managed Service Providers (MSPs) – Why You Need One and How It Can Help You

Depending on what industry you work in, the term “MSP” could mean different things. In the workforce management industry, we use the following definition of a Managed Service Provider (MSP) from the Staffing Industry Analysts:

“A company that takes on primary responsibility for managing an organization’s contingent workforce program. Typical responsibilities of an MSP include overall program management, reporting and tracking, supplier selection and management, order distribution and often consolidated billing.”

Some of you may have read that and thought, “Great, but tell me how this can help my business.” Below we will explain why you may be interested in utilizing an MSP program and how it can benefit your organization.

Why You Need One?

  • Does your company utilize temporary workers?
  • Does your company have multiple staffing providers with multiple contracts or a variety of rates?
  • Do you feel you are overpaying for your temporary staff?
  • Do you have an issue with quality of temporary staff?

If you answered yes to any of these questions, you will want to read further.

Efficiently managing a temporary workforce takes a great deal of manual effort and involves a lot of paperwork.

As a business professional in charge of hiring at your organization, it’s your responsibility to find the best candidate for the open temporary positions, and you are likely working with a variety of suppliers to help fulfill that need. To do that, you have to handle separate contracts and/or price structures for each supplier and, on top of that, continuously nurture those relationships to ensure a successful partnership.

Finally, think of the ongoing cost that is associated with the infrastructure and software you use to effectively manage this process. When you combine the time and costs of hiring and managing temporary staff with the other responsibilities you have, it can quickly become an overwhelming burden.

With the help of an MSP program, you can focus on your other duties and still feel confident that great candidates are being found for your organization.

How Can an MSP Help You?

The Knowledge Services Managed Services Provider (MSP) program converts the manual process of maintaining a temporary workforce into a customized, streamlined solution. Our solution automates your entire temporary labor process to provide better control, improve overall services and deliver significant cost savings.

We take on the burden of contracting with staffing suppliers, qualifying temporary position openings, managing the staffing suppliers to find the best candidate at the best price interviewing candidates to ensure they will be a great fit for your company culture and onboarding them once they have accepted the position. All you need to do is let us know you have a temporary position need and approve the temporary worker’s time – it can be that easy for you.

Knowledge Services provides organizations access to dedicated suppliers who want to offer quality resources to help fill temporary positions in a timely manner. We take the stress out of managing your temporary labor workforce, so you can focus on checking other items off your ever-growing to-do list.

By Knowledge Services | Jan 08,2015

Workforce