A Guide for Choosing a Managed Service Provider

Feb 24,2015
Staffing Program

Updated May 14, 2019

Researching to find the right MSP for your organization can be difficult. In order to help save time in the comparison process, we’ve outlined several key differentiators between top MSP providers you should consider when looking for a company to help you with your workforce management needs.


When you partner with an organization to manage your temporary workforce, you want it to be a business with experience and expertise. While some MSPs have not been around long, other MSPs have been around for many years. Consider the experience the MSP providers support for other clients –are they in the same industry, is the program of similar size and scope (number and type of positions, locations, etc.)?

Knowledge Services was established in 1994 and has been in the MSP industry for over ten years. Although time doesn’t always reflect expertise, at Knowledge Services it certainly does and has led to us becoming experts in workforce management solutions for federal, state and local governments and corporate organizations. Over the years, we have perfected our techniques to help organizations efficiently and cost-effectively engage, retain and manage needed talent.

Knowledge Services currently works with ten state governments and is the only MSP to manage all labor categories.

Labor Categories

Most MSPs focus on providing organizations temporary labor assistance in only one or two labor categories, like IT or healthcare. This can be helpful if you are searching for candidates in a specific sector, but poses challenges if you need people to fill an assortment of open positions across labor categories.

Knowledge Services has proven experience providing MSP program services for all labor categories.  Our experience includes providing MSP services in the areas of information technology, clerical and administrative, accounting and finance, call center, light industrial and healthcare staffing. We strive to ensure that our clients find the best candidates for their organization no matter what area the need is in.


Our MSP programs are vendor-funded; therefore, there is no capital cost to your organization.

When discussing price for anything, the saying, “You get what you pay for,” comes to mind. That’s certainly correct, but it doesn’t mean you’ll have to hand over an arm and a leg for a full-service workforce management solution. At Knowledge Services, we know you’ll be pleasantly surprised by how affordable our solution is. We like to think we settle somewhere in the middle when it comes to pricing compared to other MSPs, most of which are incredibly expensive.  We also utilize a competitive bidding process which introduces friendly competition between suppliers, which dramatically reduces costs for our clients. We want you to get the best value for your money and experience real hard and soft savings when working with us.

Personal Team

Unlike most other MSPs, Knowledge Services ensures that your organization has the help it needs to get your program started quickly and successfully. We provide an on-site dedicated program team responsible for introducing the open positions your organization has to a number of expert staffing vendors who compete to find the right person for the specified role. Additionally, the Knowledge Services MSP team qualifies and screens candidates for our clients to find the best fit for the position based on our knowledge of the client and hiring manager.

Finding the right Managed Service Provider to work with means finding a dedicated partner that will help your organization easily automate and optimize your temporary labor process.

Interested in learning more about what sets Knowledge Services apart from other Managed Service Providers? Contact us today!

By Anna Bielawski | Feb 24,2015