We strive to provide the most beneficial and critical technological and industry advancements delivering innovative and effective solutions to our clients. Driven by strategic objectives or regulations, varied solutions are required to meet specific industry and organization requirements. Knowledge Services understands this and offers solutions unique to your needs.
Our Mobile Case Management system provides a smartly designed and innovative SaaS (Software as a Service) platform for effective management of your entire assignment-driven workforce. We deliver process automation beginning with contracts management and resource acquisition and extending to assignment management, communications, time and activity tracking and progress reporting, as well as document management and advanced predictive analytics. We enable the execution of integrated workforce management strategies including:
- complex, multi-tiered assignment prioritization, scheduling and delivery
- achieving and reporting mandated performance and compliance metrics
- temporary, contract, 1099 and FTE assignment/project coordination
- FTE and contractor assignment tracking and reporting
Timely, efficient and accurate collection and reporting of accurate project and assignment information is critical to effective information management. Paper documents and forms that require procurement, distribution, storage, duplication, return postage and filing defers accessibility, increases the risk for errors and hinders predictive analytics.
Our mobile solutions help to ensure information is obtained accurately, available in a timely manner and results in powerful reporting and eliminates the cumbersome and costly effects of paper documents. From e-form service validation to HIPAA compliant health and database-driven electronic records, our mobile device enabled solutions provide organizations with access to critical and timely decision support data and predictive analytics that help to:
- expand oversight
- reduce costs
- increase service quality
- improve assignment outcomes
Organizations of all kinds are using “Big Data” to solve important challenges, to innovate and to provide improved services. Our outcome based predictive analytics reporting engine can provide meaningful and valuable information, presented in logical and actionable structures, which will significantly improve assignment outcomes and decision making. Our technology solution provides you with comprehensive, real-time, resource-driven data that you can confidently use to make business improvements.
With predictive analytics, organizations are able to gain insights not easily determined from traditional reports. Our clients will receive access to real-time data that will help to track and trend activities, spending, compliance, personnel performance and vendor metrics; ensure assignments and projects are achieving desired results and according to defined business rules; and measure compliance to established business rules and receive deviation alerts.
Knowledge Services’ Workforce as a Service platform provides improved effectiveness and efficiency of mobile Full Time Employees (FTE) and vendor-engaged contingent, temporary and contract labor of all skill categories across an entire organization. Our proven mobile workforce as a service platform incorporates industry best practices with proven technologies and powerful decision support predictive analytics, providing oversight, governance, transparency and cost savings.
Full-Time Equivalent (FTE) Employees
Identifying, procuring, deploying and supporting solutions designed to improve utilization, service performance, oversight, data capture and predictive analytics is a formidable challenge. The consequences for failing to deliver improved outcomes and services are extreme. With FTEs expecting advancements and citizens and customers demanding improvement, Knowledge Services can help.
Contract / 1099 Workforce
While managing increasingly complex regulatory changes, process improvements, enhanced controls and systems, IC/1099 contractor reporting is more critical than ever before. At the same time, industry-killing apps are forever changing the concept of sustainable organizational hierarchies. To achieve needed agility, organizations are increasingly and strategically enhancing their core workforce with contract labor. Knowledge Services, with decades of industry knowledge, integrated systems and best practices can help meet your strategic contractor workforce needs.
Our integrated solution provides efficient and effective oversight, process automation and governance in managing service provider, vendor and independent contractor/1099 related services, cases, deliveries and supporting activities. Multi-party appointment coordination and real-time communications combined with secure-access collaboration portals are integral to providing improved service and cost savings. Our solution simplifies contract and invoice administration, which helps to reduce risks, provide both time and cost savings, ensure compliance and offer on-demand reporting and predictive analytics.
With Knowledge Services you can:
- Improve quality and outcomes
- Measure and enhance assignment, service provider and organizational satisfaction
- Reduce delivery and service costs
- Increase utilization and productivity
- Continuously monitor and track certifications, accreditations and readiness