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Knowledge Services Providing Staffing, IT Training and Facility Rentals throughout the United States
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February, 2012
Knowledge Services presented with Super Bowl XLVI Business Impact - Strategic Partnering Award

Indianapolis, IN, - Knowledge Services, along with BCforward, was presented a Super Bowl XLVI Business Impact – Strategic Partnering Award at the Super Bowl Business Leadership Forum Reception the evening of February 1st. Over 400 local companies were part of the initial process for bidding on Super Bowl XLVI opportunities. Of these, approximately 90 companies were awarded some type of contract for services or products. Knowledge Services was one of five companies from this group to receive this award!

Working to achieve successful delivery of this initiative has truly been a team effort.

Super Bowl XLVI Business Impact - Strategic Partnering Award goes to Knowledge Services


January, 2012
Knowledge Services in the Super News

Indianapolis, IN, - As it prepares to host the big football match up between two NFL powerhouse teams, NY Giants and NE Patriots, as they play for the Vince Lombardi Trophy, Knowledge Services has been playing a big role in readying Indianapolis for Super Success. Chosen along with BCforward to fill more than 700 temporary jobs, Knowledge Services has held numerous job fairs, conducted extensive open-interview sessions, promoted opportunities through social media, and made countless phone calls.

As the big day nears, the activity level has heightened. The opportunity to contribute to the city-wide effort of Indianapolis is exciting. The air in the office has been electric since the start of the new year.

A number of news outlets have noticed Knowledge Services' involvement. Read some of their stories here:

Staffing Talk

WISH - 8

WTHR - 13

WXIN - 59

Inside Indiana Business

Indy Star

Indy Biz

Indianapolis Concerts


November, 2011
Knowledge Services is Requesting Your Help

Indianapolis, IN, - Knowledge Services is now requesting your help in the form of pasta, rice, and spice donations.

Official Indianapolis Host Committee Emerging Busines Contract Recipient

Did you know? More than 1 in 10 Hoosier households face food insecurity. This means these households do not know from where their next meals will come.

Enter, local organization, Second Helpings. Second Helpings has provided nearly 5.5 million meals in 2011 alone.

Second Helpings has also graduated more than 400 adults from their Culinary Job Training Program. As a result, restaurants all over the city of Indianapolis, and surrounding areas, have a workforce of individuals in the ready experienced in entry level kitchen service.

Second Helpings, Inc. accepts donated perishable and overstocked food to prepare nutritious meals for thousands of hungry children and adults every day. They distribute these meals, free of charge, through local social service agencies in Greater Indianapolis. Second Helpings also trains unemployed and underemployed adults for meaningful careers in the culinary industry.

We want to spice things up, so this is a food drive with a twist! Second Helpings goes through hundreds of pounds of pasta and rice per month! Let’s help refill their shelves! Bring in any unopened pasta or rice and we will try to load their shelves! SPICES TOO! What is a good spaghetti without some oregano and basil? And Cajun Rice without spice is just…rice.

We encourage you to share your bounty. From November 1-21, we will be collecting donations at our 5875 Castle Creek Parkway, Indianapolis location. Then, as ambassadors of your good will, we will hand deliver these items to Second Helpings.

Join us in support of Second Helpings’ mission to eliminate hunger, empower people, and reduce waste..

  Donations Being Accepted  

October, 2011
BCforward and Knowledge Services Team Up to Provide Staffing Solutions for Super Bowl XLVI

Indianapolis, IN, - Two companies headquartered in Indianapolis have been selected by Gameday Management Group to provide contracted staffing solutions for Super Bowl XLVI in Indianapolis slated for Feb. 5, 2012. BCforward, a leader in IT outsourcing and staffing solutions, and Knowledge Services, a technology and full-service professional staffing and training solutions company partnered to develop the winning proposal. Official Indianapolis Host Committee Emerging Busines Contract Recipient

Together, BCforward and Knowledge Services will source, train and manage workers for administrative, hospitality and parking duties surrounding the 2012 Super Bowl in Indianapolis.

“Gameday Management will receive our expertise and the ‘behind the scenes’ processes that are reflected in every hour of service delivered by BCforward and Knowledge Services,” said Julie Bielawski, CEO of Knowledge Services.

Leveraging the existing infrastructure, processes and experience of the two organizations will give Gameday Management Group access to a large pool of dedicated and professional temporary staffers.

“BCforward has a multi-year history of partnering with Knowledge Services in delivering temporary staffing solutions in Indiana,” said Greg Jack, Director of Stafforward – a division of BCforward. “Together, our organizations employ over 1,700 team members and deliver services to the vast majority of Indiana’s largest companies, public and private, as well Federal, State and Local Government entities.”

Over 600 jobs are expected to be generated for this work alone, which represents just a fraction of the ongoing economic impact that the 2012 Super Bowl is bringing to Indianapolis.

Touchdown Jobs If you are interested in applying for one of these positions, please call 866-926-2088 or visit


ABOUT BCforward– BCforward is currently the largest consulting firm and Minority Owned staffing firm headquartered in Indianapolis and has offices in 17 states as well as a global presence in Russia, India and China. Their team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. Formerly Bucher + Christian Consulting, the company was founded by Justin Christian in 1998. For more information, visit

ABOUT KNOWLEDGE SERVICES – Knowledge Services, a Certified Woman-owned Business Enterprise (WBE), is a technology and full-service professional Staffing, Recruiting, and Training Solutions company headquartered in Indianapolis. Knowledge Services was founded in 1994 by Julie Bielawski, with a primary focus on Information Technology (IT) related Training, Recruiting, and Staffing. Their offerings now include Employer of Record/Payroll Services and Managed Service Programs (MSPs). For more information, visit

October, 2011
Oracle University Announces Marketing Collaboration Award for Knowledge Services in 2011
Indianapolis, IN, - Oracle University is pleased to announce that Knowledge Services has been awarded the Marketing Collaboration 2011 award. 

This award recognizes Knowledge Services for their outstanding track record, their determination to do their absolute best, whether selling, supporting, or delivering Oracle training.  Oracle University is very grateful that Knowledge Services continues to be a strong participant in its partner program.

Oracle University and Knowledge Services have a long-standing training relationship that began in 1999.  Knowledge Services has trained over 800 professionals in the past year. Their curriculum offerings span Oracle Database, Development Tools, Application Server, and PeopleSoft.

Together, Oracle University and Knowledge Services are here to support the training needs of their customers.

ABOUT ORACLE UNIVERSITY – Oracle University is the premier provider of training for Oracle technologies and products. As one of the largest global corporate training organizations, we offer thousands of in-class, onsite, Web-based, and self-study courses for learners around the world.  If you are interested in enrolling in an Oracle University Course, please contact Oracle University at 1.800.633.0575.  You may also visit Oracle University on the web at

ABOUT KNOWLEDGE SERVICES – Since its founding in 1994, Knowledge Services has evolved as a center of excellence for professional services.  Knowledge Services’ business includes Staff Augmentation, Managed Staffing Solutions, (MSP, VMS, VOP, RPO) Project Management, IT Development, Oracle Education Services, and Training Facility rentals. Knowledge Services has 13 regional offices across the US including 10 IT learning centers located in Indianapolis, Burlington, Cleveland, Columbus, East Hartford, Ft. Lauderdale, Huntsville, Jacksonville, Pittsburgh, and Tampa to meet your needs. Knowledge Services is continually focused on providing effective learning solutions through public courses, private events, and customized training.  If you are interested in enrolling in a Knowledge Services course, please feel free to contact them at 1.877.256.6948.  You may also visit Knowledge Services on the web at

December, 2010
The Move Is Complete
After great amounts of planning, preparation, and hard work, the move is complete.

Knowledge Services' headquarters is now located in the Castle Creek office park.

5875 Castle Creek Parkway
Suite 400
Indianapolis, IN  46250

We hope that there were no difficulties encountered during the move.  For those who may have experienced problems, we apologize.  If this is your situation, please contact us at your ealiest convenience.  We are available for you and will do all possible to ensure issue resolution.

Thank you for the opportuntiy to serve you.

November, 2010
Knowledge Services is moving its Headquarters
Knowledge Services is pleased to announce that we are moving to a new location in Indianapolis.

Our new address is:
5875 Castle Creek Parkway
Suite 400
Indianapolis, IN  46250

While we will have a new street address, our web and email addresses and our telephone and fax numbers will remain unchanged.

We anticipate that there will be no complications during the day of the move, but we apologize in advance for any inconvenience this may have caused.  We would like to thank you for your patience and your enduring relationship with our company.  We look forward to seeing you at our new location.

To minimize any potential disruption in services, our actual move is scheduled to take place over the weekend of January 7-9, 2011. 

We look forward to being of continued service to you and hope you will enjoy the benefits of Knowledge Services at our new location.

October, 2010
Knowledge Services earns ISO Certification
Following a rigorous performance audit, MSA Certification Co., Ltd. has issued that Knowledge Services is ISO 9001:2008 Certified.

MSA Certification Co., Ltd. has verified that Knowledge Services has established and applies a Quality Management System and fulfils the requirements of the ISO 9001:2008 standard.

This certification applies to the scope of Human Resource Staffing and Payroll Management Solutions including Tax Administration and Filing, IT Education Cources, Facility Rental Services for Trainings and Seminars, and Independent Contractor Compliance Services.

April, 2010
Largest Area Computer Consulting Firms Named
Knowledge Services has been named as one of the area's largest Computer Consulting Firms for the Indianapolis area, ranking in second of the listed twenty-five firms.

Among many of the specialty services offered are Vendor management, Business process outsourcing, Custom application development, Recruitment process outsourcing, Project management, Contingent labor, Contract to hire, and Direct hire staffing, Payroll services, Contractor compliance auditing, and Time and attendance tracking services.

May, 2009
Knowledge Services Engaged By Major Phamaceutical Organization
We are excited to announce that we have been engaged by a new client in the Pharmaceutical Industry to work with them exclusively by providing our unique staffing services.

Our client offers their customers a high-tech/high touch approach to pharmacy service. With state-of-the-art, technology to provide the convenience and comfort each customer deserves. We are grateful for their confidence in Knowledge Services and we are honored to service them as an exclusive partner.

May, 2009
Service Coverage Expands For National Client
Knowledge Services has expanded its staffing service offerings with one of our national clients to include the following locations: Roanoke, VA, Stafford, TX, Pooler, GA and Ft. Myers FL. With our dedication, customer service and proven results, our staffing services have opened new doors in other client locations across the country.

With more pharmaceutical organizations operating on a global scale, finding the right talent to join the organization can be difficult. We are proud to be one of the countries leading staffing firms identifying the “Best of the Best” candidates for our clients.

April, 2009
Knowledge Services MSP Solution Brings 18% Average Savings To Client
Knowledge Services won the Managed Service Provider (MSP) contract for a named group of agencies within a State government. As the one-point-of-contact solution, our on-premise, industry experts are providing unparalleled responsiveness, resource quality, problem resolution and escalation support.

Our unique onsite MSP program utilizes dotStaff™, the industry’s only supplier-neutral contingent staffing supply chain solution, and has instituted an entirely new level of service and results to the third party management of the client’s contingent staffing program.

With dotStaff™ as our technological backbone, we have utilized and objectively managed staffing suppliers resulting in an average realized savings of 18% to date. Our model has promoted maximum value pricing, faster order fulfillment and higher quality candidates for each position.

March, 2009
Knowledge Services To Participate in HEUG Alliance '09
Join Knowledge Services at this year's HEUG Alliance Conference March 22-25 in Anaheim, California. We'll be in booth #138.

The conference is packed with more than 500 technical, functional, and user driven sessions. It represents the largest meeting of Higher Education, Public Sector and Federal users of Oracle Applications in the world.

Areas of focus include:
  • PeopleSoft and EBS applications
  • Reports from Higher Education successful implementations and upgrades
  • Presentations and one-to-one interaction with Oracle product strategists
  • Business Intelligence/ Data Warehousing
  • Strong technical and functional tracks
  • Opportunities to build the network of relationships to support quick diagnosis and resolution of implementation and operational issues

  • January, 2009
    Oracle Recognizes Top Quality Educators, Lauds All KS Instructors
    Every quarter Oracle University recognizes top instructors in the Americas with membership in Oracle's Quality Club.

    Quality Club members are instructors who exemplify a commitment to customer service, consistently go above and beyond for their students, and achieve an impressive 93.5%+ satisfaction rating based on student evaluations. Please join us in congratulating Knowledge Services' Q2 FY09 Quality Club Achievers! Thank you for your hard work and dedication during the past quarter!

    Congratulations to:
    • Mark Chambers
    • Gene Conrad
    • Russ Cooper
    • Pat Frey
    • Karen Reliford
    • Doug Wallin

    September, 2008
    Oracle names Karen Reliford top OAEC instructor
    At Oracle's annual Partner Conference, time is set aside to recognize and honor those who have distinguished themselves through high quality and service. One of our own, Karen Reliford, earned top honors. Knowledege Services congratulates Karen on her award and thanks her for her dedication to excellence.

    The following is an excerpt from the award presentation made by Don De Boer:

    • "Karen Reliford continually sets her standard higher with every success she attains. As Director of Instructor Readiness and Delivery for Knowledge Services, Karen energizes and excites her instructor team, which is very apparent in that her instructors achieve some of the highest quality scores in the partner delivery organization. Along with this, Karen continues to teach a full schedule. With a total quality score of 98.32% for FY08, Karen's energy level never waivers.

    • In October of 2007, Karen was very instrumental in generating much Oracle Database 11g excitement by participating in Breakfast Seminars at all Knowledge Services locations. Most recently, Karen was awarded the highest Database Administrator award in Oracle University - the Oracle Certified Master (OCM) accomplishment only attained by the best of the best.

    • It is with great honor, we present the OAEC Instructor of the Year FY08 to Karen Reliford."

    August, 2008
    KS instructors named to Oracle Quality Club
    Oracle has recognized Knowledge Services' instructors for their consistent and high quality of instruction provided throughout Oracle's Q4 for 2008. This honor, being named to Quality Club, distinguishes these individuals and speaks to their dedication to students as well as the learning process.

    Congratulations to:
    • Gene Conrad
    • Russ Cooper
    • Pat Frey
    • Derek Otten
    • Karen Reliford
    • Doug Wallin

    July, 2008
    Knowledge Services to participate in Quest Northeast Conference, July 16-18, 2008
    Continued enthusiasm and success are expected for the second annual regional "combine" event. Last year, organizers chose to combine six separate user's group events to create a more in-depth regional event. Those groups are: Boston RUG, Financial Services IUG, Greater Philadelphia RUG, JD Edwards NorthEast User Group, Northeast PeopleSoft & NY/NJ JD Edwards RUG, and Southern New England User Group.

    Carpe Diem! Seize the day and take advantage of this great opportunity. You don't have to be a member of Quest or any of the affiliate user groups to attend this regional event, simply be a customer or vendor of Oracle.

    Meet members of the Knowledge Services' team at Booth #202.

    Quest Northeast Conference - July 16-18, 2008

    MGM at Foxwoods
    Ledyard, Connecticut, USA

    June, 2008
    Knowledge Services Certified Nationally as a Woman Owned Business Enterprise
    Knowledge Services has been certified as a business owned and controlled by a woman by the National Women Business Owners Corporation (NWBOC). The goal of the certification program is to streamline the certification process and increase the ability of women business owners to compete for contracts at a national level.

    "Certification provides a marketing opportunity for women business enterprises to participate in outreach programs," says Julie Bielawski, CEO of Knowledge Services. "In addition, this program will enable us to develop relationships with larger companies and create opportunities for future partnerships with them and public and private companies."

    "NWBOC seeks to increase the ability of women business owners to compete for corporate and government contracts," says Janet Harris-Lange, President of NWBOC. "At the same time, NWBOC also hopes to decrease the number of front operations participating in corporate and government outreach programs."

    NWBOC, a national 501(c)3 not-for-profit corporation, was created in response to needs identified by the Procurement Special Interest Group of the National Association of Women Business Owners. The study revealed that the public and private sector had not received nor recognized the benefits of contracting with women suppliers. This has prevented purchasers from obtaining the best value in their procurements and it has limited women business owners from penetrating these markets, which has stymied their growth. NWBOC seeks to provide more corporations with the opportunity to better their procurement practices and to women suppliers the opportunity to compete.

    March, 2008
    COLLABORATE '08 kicks off in Denver, April 13-17, 2008
    For exclusive networking opportunies, in-depth and comprehensive education, and access to the greater Oracle community, Collaborate '08 brings it all together. You will not want to miss the chance to experience Collaborate '08 with Knowledge Services along with other Oracle users, solutions providers, consultants, developers, and representatives from Oracle Corporation.

    We welcome you to stop by Booth #1670 to visit Knowledge Services' team.

    COLLABORATE 08: Helping You Stay Ahead of the Curve
    April 13-17, 2008
    Colorado Convention Center
    Denver, Colorado, USA |

    February, 2008
    Knowledge Services Extends Service Coverage
    Knowledge Services is pleased to announce the expansion of offices in two locations, Burbank, California and Orlando, Florida, as well as the addition of key personnel.

    From Regional Account Management to Sourcers and Recruiters, Administrative and HR Support to Education and Facilities Professionals, Knowledge Services is extending its service coverage significantly. With a geographically wide spread team of talented and experienced people, Knowledge Services continue to grow in and demonstrate its capacity to serve.

    January, 2008
    Knowledge Services Awarded Multi-Year Contract
    Knowledge Services, a full service contingent labor supply chain professional services firm, today announced that it was successful in winning a multi-year contract award.

    The contract was signed with an industry leading, global entertainment giant. Under the terms of the Agreement, Knowledge Services will provide IT & Engineering, Hospitality & Light Industrial, Finance & Accounting, and Clerical & Administrative staffing across multiple business lines located from the state of Washington to Florida and New York to southern California.

    Commenting on the Agreement, Knowledge Services' Los Angeles based VP of Sales, Helen Richter, stated, "We are thrilled to have earned such an important Agreement, especially with such a well recognized and highly respected global media and entertainment conglomerate. Earning this contract is very meaningful to Knowledge Services and is a tribute to the hard work and dedication of our entire team. This Agreement extends our ability to leverage existing talent and resources and contributes to the achievement our mission of serving national clients and extending our geographic presence and professional services delivery."

    December, 2007
    Knowledge Services Announces Expansion of International IT Development, Testing and Call Center Partnership
    Through its Strategic Alliance Partnership, Knowledge Services is pleased to announce the opening of its first overseas office. Located in New Delhi, India, Knowledge Services is now able to provide its clients with complete life cycle development, IT testing, call center and help desk and support staff augmentation services. Our fully staffed office including our team of expert and certified Microsoft developers and administrators can quickly provide Knowledge Services clients with 24/7 services at highly competitive rates.

    November, 2007
    Knowledge Services hosts Job Fair
    Knowledge Services' Indianapolis office is hosting an Job Fair Open House from 2pm - 7pm on Monday, October 29 and Thursday, November 1, 2007.

    Interviewing will be done on the spot for call center positions in a locally based large national insurance provider in downtown Indianapolis. If unable to attend, send resume to or fax to 317.578.7600.

    October, 2007
    Knowledge Services participates in National Minority Supplier Development Council Event
    Miami Beach, Florida is the site of this year's NMSDC Conference and Business Opportunity Fair in which Knowledge Services will take part. The theme of the conference is "NMSDC 2007: Building the Global Economy of Tomorrow Today."

    Among the host of activities scheduled are presentations by Nationally-renowned speakers and Workshops covering topics such as diversity initiatives, minority business development, and capacity building.

    At the Business Opportunity Fair, visit Knowledge Services in Booth 127. See more information on the event at .

    October, 2007
    Instructors Recognized for Quality
    On a quarterly basis, Oracle University names instructors to Oracle's Quality Club. These are individuals who exemplify Oracle's commitment to customer service, consistently go above and beyond for Oracle's students, and achieve an impressive 93.5% + satisfaction rating based on student evaluations.

    Contratulations go to the following members of the Knowledge Services instructor team who achieved Quality Club status for Q1- 2008 of Oracle's fiscal year.

      Gene Conrad
      Tommy Cooksey
      Russ Cooper
      Derek Otten
      Karen Reliford
      Doug Wallin

    September, 2007
    Knowledge Services Earns Honors at Oracle Partner Summit
    At this year's Annual Oracle Partner Summit in San Diego, Knowledge Services received acclaim and honors earning two achievement awards.

    The first award went to Karen Reliford, who was named Instructor of the Year for her outstanding achievements in quality delivery and leadership. This is the third time Karen has earned the distinction, a show of true merit.

    In the Sales area, the Knowledge Services team won the Sales Excellence Award. This award comes in recognition of an 80% year-over-year growth in our education sales.

    Evidence of our continued commitment to serve and support clients and partners alike is demonstrated through these achievements.

    August, 2007
    Breakfast Seminar Tour makes its return to Knowledge Services, October 16-26, 2007
    Presented by Knowledge Services, the Oracle 11g New Features Breakfast Seminar Tour is coming to a location near you. Learn about 11g, the latest release of the world's most popular database. Come and hear why industry leaders anticipate a higher than normal early adoption with the increased performance, enhanced manageability and stronger security.

    Karen Reliford, Senior Certified Oracle Instructor (and two-time Oracle Partner Instructor of the Year) will talk about what she feels are the top five new features in 11g for DBA's and why she has picked them. Don DeBoer, Oracle Senior Channel Delivery Manager and Michele Warensford, Oracle Reseller Partner Manager will share information about the relationship between Knowledge Services and Oracle University and provide a look at the upcoming new training opportunities for 11g.

    Click here for details.

    July, 2007
    Knowledge Services to provide Pre-Apprenticeship Training
    In partnership with Aztec Resource Company, Knowledge Services, certified WBE, has won the Construction Pre-Apprenticeship Training contract awarded by the State of Indiana. This program targets minority adults throughout Marion County with emphasis on neighborhoods most in need.

    Pre-apprentices will perform work activities which coincide with the lessons and materials presented in the classroom. Work activities will be consistent with what an employee would perform in any construction work setting including specifics in their area of interest: Block Mason, Brick Mason, Concrete Mason, Carpenter, Construction & Related Workers.

    Knowledge Services will work with these individuals on Life Skills Training to include: workplace preparation, interviewing skills, time management, pre-employment survival skills, appropriate work clothes, and more.

    July, 2007
    Motor Carrier Fuel Tax System contract awarded, Knowledge Services to be WBE partner
    Knowledge Services is pleased to have been awarded, in participation with Ciber, Inc, the State of Indiana contract for the Motor Carrier Fuel Tax System tool development. As the WBE partner, Knowledge Services will provide technical writing and training services.

    June, 2007
    ITEC 2007 is "Cool. Collaborative. Connected." and is where to find Knowledge Services, June 27-28
    Knowledge Services will be at ITEC Indianapolis 2007. ITEC has been completely redisigned to focus on diverse, yet cutting edge technology solutions for business. The ITEC show consists of 6 Unique Conferences, multiple Test Drive Pavilions, and an exciting Expo featuring product and service providers of current and emerging technologies.

    Visit Knowledge Services (Booth 404/406), plug into our Oxygen Bar, and
    Take In a Breath of Knowledge.

    June, 2007
    Knowledge Services to Attend WBENC Conference and Business Fair, June 25-28, 2007
    Presented by the Women's Business Enterprise National Council (WBENC), the Women in Business 2007: Launching a New Decade (WIB2007), will take place June 25-28 in Los Angeles, California. It is the 8th annual national conference and business fair, presented by WBENC, and is the largest event of its kind in the nation for women's business enterprises (WBEs) and corporations interested in doing business with WBEs.

    "Dedicated to bringing America's corporate and federal government buyers face-to-face with America's women-owned business suppliers," the WBENC has organized a show filled with many networking opportunities and activities. Among the many events scheduled will be 16 workshops including new industry and industry trends workshops, a Business Fair, MatchMaker Meetings, and a Silent Auction.

    As a Certified Woman-owned Business Enterprise (WBE), Knowledge Services (Booth 1032) is proud to support and participate in the 2007 WBENC Conference and Business Fair.

    May, 2007
    Knowledge Services Awarded Prime Contractor Status
    Having won the bid for the Seaport e Rolling Admissions solicitation, Knowledge Services has been awarded prime contractor status with the US Navy. As indicated in the award letter, Knowledge Services has earned the opportunity to participate in future bidding activities.

    Now a Preferred Vendor with the US Navy, Knowledge Services is eligible to bid on solicitations within our contract award zones. These zones include:

    Zone 1 - Northeast Zone
    Zone 2 - National Capital Zone
    Zone 4 - Gulf Coast Zone
    Zone 5 - Midwest Zone

    Stemming from this award, Knowledge Services will have some great new opportunities to serve both clients and country.

    April, 2007
    Knowledge Services participates in Diversity Fair
    Knowledge Services hosted a booth at HRACI's (Human Resource Association of Central Indiana) annual diversity fair on April 19, 2007. The event was well attended with over 200 HR professionals signing up to hear Dr. Steve Robbins, Ph.D present "Unintentional Intolerance".

    It is said of Dr. Robbins, those who have heard him speak leave with a greater curiosity, motivation and intentionality about creating inclusive environments. Through personal experience, Dr. Robbins brings insightful perspectives on issues of diversity, inclusion, and the power of caring. His talks and workshops are filled with intriguing stories, laugh-out-loud humor and a keen understanding of the human condition. An inspired listener once commented, "While some who hear Dr. Robbins will have a life-changing experience, all who hear him will at least have a lens-changing experience. He is that good!"

    As a Certified WBE (Woman-owned Business Enterprise), Knowledge Services was pleased to participate in the event. Knowledge Services was one of only 15 vendors to attend the diversity conference where Dr. Robbins powerful message was well received with both laughter and tears.

    March, 2007
    Come to COLLABORATE '07 in Las Vegas, Nevada, April 13-19, 2007!
    Join Knowledge Services at an event designed to provide in-depth education and training that will increase the performance of your Oracle environment while providing access to the greater Oracle community.

    Pop on over to Booth #1315, by the Quest Users Group booth, to visit Knowledge Services' team.

    COLLABORATE 07: Pre-Conference
    April 13-14, 2007

    COLLABORATE 07: Technology and Applications Forum for the Oracle Community
    April 15-19, 2007

    Mandalay Bay Resort and Convention Center
    Las Vegas, Nevada, USA |

    February, 2007
    Knowledge Services to provide PeopleSoft Security Seminars at Collaborate '07
    Knowledge Services will be presenting four unique PeopleSoft Security seminars during the pre-conference weekend of Collaborate '07 in Las Vegas, Nevada. Pre-conference is Saturday and Sunday, April 13-14 with the conference to follow on April 15-19.

    Network with fellow PeopleSoft professionals while gaining valuable information not found in any of the standard Security classes.

    1. How to provide a clean auditable security environment involving flexible PeopleSoft Security

    2. Report Management: A general class to discuss report manager and reporting tools

    3. Best practices for Application Development/Modification in PeopleTools

    4. Data Management Tools and Upgrades - Foundation for understanding PeopleSoft databases and tools

    Join us, along with other users and representatives of PeopleSoft, JD Edwards, and Oracle, for a valuable educational experience. For more information about this exciting event and how to register, visit: |

    January, 2007
    Knowledge Services to participate in Alliance 2007, March 12-13, 2007!
    The Alliance 2007 conference is an annual event for all higher education, government, and public sector users of Oracle applications. The conference is organized and managed by the Higher Education User Group and is the organization's biggest conference in its 10 years. Join with over 4000 other Higher Education, Federal, State and Local Government users to network, learn and share in the combined experiences.

    Pop on over to Booth #902, by the Email Kiosks, to visit Knowledge Services' team.

    HEUG Alliance 2007
    March 12-13, 2007

    Disney's Coronado Springs Resort
    Lake Buena Vista, Florida, USA

    Alliance 2007 |

    December, 2006
    Knowledge Services selected to partner on Indiana Department of Revenue - Motor Carrier Services Division IFTA project
    In partnership with CIBER, RCR Inc., and 3M, Knowledge Services will provide users with the knowledge and confidence to use and maintain the Motor Carrier Fuel Tax System through comprehensive documentation, course development and tailored training.

    As part of the One Stop Shop (OSS) system, this International Fuel Tax Agreement (IFTA) project's resulting functionality will provide web-based access for fuel tax license renewing and quarterly fuel tax reporting.

    December, 2006
    Knowledge Services is excited to announce the expansion of its Boston facility
    Due to strong demand, Knowledge Services is expanding its Boston (Burlington), MA office space by 50%! This growth demonstrates our commitment to our clients and partners both now and into the future.

    The Boston location is conveniently located in the Northeast suburb of Burlington and, from exit 33B, is located less than a minute from Rt. 128. Please contact Valerie Joyner at 877-256-6948 for more information.

    October, 2006
    Knowledge Services instructor named as Oracle University Partner Instructor of the Year
    Congratulations to Karen Reliford on being recognized as the Oracle University Partner Instructor of the Year.

    The Oracle University Partner Program has selected Karen Reliford, of Knowledge Services, as the Oracle University Partner Instructor of the Year.

    Karen has established excellent working relationships with everyone within the partner organization as well as Oracle University. Her dedication to quality, her love for technology, her warm and friendly disposition, and her command of the subject matter, has earned Karen the respect of her colleagues and students.

    Karen has established an exemplary track record of high instructor quality. She always looks for ways to improve the quality of Oracle education provided at Knowledge Services, and devotes a tremendous amount of personal time to ensure a quality product for her students. Karen takes the initiative to make things happen.a prime example is the breakfast seminar that she was responsible for creating and delivering at all Knowledge Services locations.

    The partner program is extremely appreciative of Karen's efforts and takes great pride in announcing her selection as Oracle University Partner Instructor of the Year for 2006," announced a representative of Oracle University at the annual Oracle Partner Conference.

    October, 2006
    Knowledge Services receives Oracle Instructor Quality Award
    During the annual Oracle Partner Conference, Knowledge Services was presented with the Instructor Quality Award. This award recognizes partners whose Instructor evaluations averaged 95% or higher throughout the year.

    Congratulations to Karen, Doug, Derek, Anna and Tommy for their excellent instruction performance!

    September, 2006
    Knowledge Services to partner with WellPoint on Hoosier Healthwise Program
    The Indiana Family and Social Services Administration (FSSA) has selected Anthem Blue Cross and Blue Shield (Anthem) in Indiana for contract negotiations to provide health care benefits to enrollees in the Hoosier Healthwise Medicaid managed care program. FSSA solicited proposals earlier this year to re-procure Medicaid managed care contracts. There are approximately 535,000 enrollees in Hoosier Healthwise. Anthem has been selected to provide services statewide.

    Anthem will help provide a smooth transition for new enrollees and a coordinated continuum of care. Enrollees will have access to hospital services, physicians, specialists, prescriptions, vision, and behavioral health benefits. They will be able to enroll in programs to aid in diabetes and obesity management and smoking cessation -- benefits specifically designed to address Indiana's higher-than-average populations in these categories.

    July, 2006
    Oracle University announces Quality Club Members
    Every quarter Oracle University recognizes top instructors in the Americas with membership in Oracle's Quality Club.

    Quality Club members are instructors who exemplify Oracle's commitment to customer service, consistently go above and beyond for Oracle's students, and achieve an impressive 93.5% + satisfaction rating based on student evaluations.

    Please join us in congratulating Knowledge Services Q4 '06's (April-May-June 2006) Quality Club Achievers!

        Tommy Cooksey
        Steve Gramman
        Derek Otten
        Karen Reliford
        Anna Ruel
        Doug Wallin

    June, 2006
    Through an expansion of services, Recruitment Process Outsourcing now being offered
    Following a recent announcement, Knowledge Services has added a new component, Recruitment Process Outsourcing (RPO), to its suite of offerings. Knowledge Services offers a comprehensive line of RPO services that can be tailored to suit the needs of all organizations, regardless of size.

    Elements of the recruitment process include sourcing, applicant tracking and assessment, interviewing, and sometimes new-hire administration and orientation. Knowledge Services can initiate, implement, operate and support these solutions. Because we realize that each aspect is a critical function fundamental to an organization's success we are the total outsource solution.

    June, 2006
    Knowledge Services expands offerings to become Management Service Provider
    To better support the expanding needs of our business, Knowledge Services moved to new and larger corporate offices. As a result, our team is now able to reside in one consolidated location. Through detailed planning and preparation, the new environment provides necessary space enabling our team to work more closely together and better focus on the needs of our clients.

    Knowledge Services has broadened its offerings and now provides Managed Services. Being a Management Service Provider (MSP) will enable Knowledge Services to relieve a client's burden of the procurement and administration of contract labor. Rather than the client being constrained to handling these details, a member of the KS staff will become the one-point-of-contact solution to work with purchasing, human resources, and the various departmental managers involved as well as any other support agencies.

    January, 2006
    Knowledge Services completes move to expanded office space
    To better support the expanding needs of our business, Knowledge Services moved to new and larger corporate offices. As a result, our team is now able to reside in one consolidated location. Through detailed planning and preparation, the new environment provides necessary space enabling our team to work more closely together and better focus on the needs of our clients.

    Following the corporate office move, our Indianapolis classrooms and lobby spaces were redesigned to better serve the needs of our students. All are still conveniently located on the first floor of the 8275 Allison Pointe Trail building.

    November 2005
    Knowledge Services congratulates Indiana Department of Revenue
    The Knowledge Services team would like to congratulate the Indiana Department of Revenue (IDOR) on their great success with the Tax Amnesty Program! We wish to thank the Department for allowing us to play a supporting role by providing amnesty program training to the DOR service professionals entrusted with this mission. Over a four week period, Knowledge Services lead 150 DOR employees through an intensive training program designed and developed to prepare them for every aspect of their Tax Amnesty responsibilities.

    The ratification of Bill 1004 presented the members of the DOR with a weighty challenge to collect millions of dollars in past due taxes. Through their judicious planning and skillful implementation, the department has surpassed their 65 million dollar goal by more than three times! According to Governor Daniels, the incomplete results show $197.7 million collected in delinquent state taxes, providing valuable funding for the State of Indiana.

    Well done, members of the Indiana Department of Revenue!

    November, 2005
    Knowledge Services certified as a Woman-owned Business Enterprise
    Knowledge Services is pleased to announce that it has been granted, by the Indiana Department of Administration, Minority and Women's Business Enterprises Division, Certified status as a Woman-owned Business Enterprise (WBE).

    Knowledge looks forward to more fully participating in service to the State of Indiana as a WBE.

    September, 2005
    Knowledge Services recognized as Oracle "Partner of the Year"
    Building on its longtime commitment and dedication to excellence, Knowledge Services was awarded "Partner of the Year" by Oracle Corporation.

    In addition, our very own Karen Christle earned a "Special Recognition" award! This award recognizes Karen's above and beyond contribution to the Oracle instructional arena in providing outstanding instruction and technical contributions. Way to go Karen!

    Winners in each category have clearly demonstrated a strong commitment to Oracle and a complete understanding of customer needs

    June 2005
    Knowledge Services expands our territory...again!
    Knowledge Services has grown again, and we now offer our training to eleven locations throughout the country. Our newest additions to the KS family include Tampa, Huntsville and Birmingham, AL. Contact us for scheduling inquiries or ask a representative about some of our new offerings at Knowledge Services!

    February, 2005
    Knowledge partners with MILE2 to offer MILE2 courses
    MILE2 has proven itself to be a valuable education provider. Knowledge Services recognized the value and is now proud to announce the ability to offer MILE2 courses at all six Knowledge Services sites. Please contact Pam Riggins at 317.578.1700 for more information.


    August, 2004
    Knowledge brings Oracle to Pittsburgh, PA
    Further expanding operations to the east coast, we have cut the ribbon on our training facility in Carnegie Pennsylvania.

    In addition to our contract staffing solutions, Knowledge Services is proud to be Western PA's only Oracle Approved Education Center (OAEC). Please contact Jaime Eberly at 717-502-8188 for more information.

    March, 2004
    Knowledge expands into Boston, MA market
    To better support the expanding needs of our business, Knowledge Services moved to new and larger corporate offices. As a result, our team is now able to reside in one consolidated location. Through detailed planning and preparation, the new environment provides necessary space enabling our team to work more closely together and better focus on the needs of our clients.

    Knowledge Services is pleased to announce the opening of our newest location in Boston (Burlington), MA. The Boston location is conveniently located in the Northeast suburb of Burlington and, from exit 33B, is located less than a minute from Rt. 128.

    In addition to our supplemental staffing services, Knowledge will be offering from our Boston location most all of our partner educational offerings as well as facility rentals. Please contact Cindy Becher at 877-256-6948 for more information.

    January, 2004
    Knowledge Services announces partnership with Microtek, the nations largest training room provider
    Knowledge Services is pleased and proud to announce the formation of a strategic alliance with Microtek Computer Learning Centers. Microtek is the nations largest and most well respected provider of training solutions, services and facilities. Combining advanced computer classrooms, iLearning capabilities, technology services, single point of contact, and outrageous customer service - consistent with what Knowledge Services clients have come to expect in our 7+ year history.

    July, 2003
    Knowledge Services is proud to announce its Oracle Approved Education Center (OAEC) expansion into the Boston market
    With the March scheduled opening of its Boston offices, Knowledge Services has been awarded by Oracle University the exclusive certified education provider (OAEC) status for Oracle University. With Knowledge Services, Oracle customers may now streamline their public, private and/or custom training needs by purchasing and receiving quality education direct from Knowledge Services. This partnership expansion further enhances a 9 plus year relationship with Oracle and will provide Oracle's New England customers with easy access to the Knowledge training and consulting services.

    June, 2003
    Knowledge Services announces opening of new center in Columbus, OH
    Knowledge Services is happy to announce the opening of a new and expanded learning and meeting center in Dublin, OH. This new facility offers 5 training, meeting and mentoring rooms as well as full catering services as offered in all Knowledge centers.

    Knowledge Services News.

    Knowledge Services is Certified Woman Owned BusinessKnowledge Services is a certified Oracle Partner