September, 2008
Oracle names Karen Reliford top OAEC instructor
At Oracle's annual Partner Conference, time is set aside to recognize and honor those who have
distinguished themselves through high quality and service. One of our own, Karen Reliford, earned top honors.
Knowledege Services congratulates Karen on her award and thanks her for her dedication to excellence.
The following is an excerpt from the award presentation made by Don De Boer:
August, 2008
KS instructors named to Oracle Quality Club
Oracle has recognized Knowledge Services' instructors for their consistent
and high quality of instruction provided throughout Oracle's Q4 for 2008.
This honor, being named to Quality Club, distinguishes these individuals
and speaks to their dedication to students as well as the learning process.
To read a few comments and reviews received, click here.
July, 2008
Knowledge Services to participate in Quest Northeast Conference, July 16-18, 2008
Continued enthusiasm and success are expected for the second annual regional "combine" event.
Last year, organizers chose to combine six separate user's group events to create a more in-depth regional event.
Those groups are: Boston RUG, Financial Services IUG, Greater Philadelphia RUG, JD Edwards NorthEast User Group,
Northeast PeopleSoft & NY/NJ JD Edwards RUG, and Southern New England User Group.
Carpe Diem! Seize the day and take advantage of this great opportunity. You don't have to be a member of
Quest or any of the affiliate user groups to attend this regional event, simply be a customer or vendor of Oracle.
Meet members of the Knowledge Services' team at Booth #202.
Quest Northeast Conference - July 16-18, 2008June, 2008
Knowledge Services Certified Nationally as a Woman Owned Business Enterprise
Knowledge Services has been certified as a business owned and controlled by a woman by the National Women Business Owners
Corporation (NWBOC). The goal of the certification program is to streamline the certification process and increase the ability of women business
owners to compete for contracts at a national level.
"Certification provides a marketing opportunity for women business enterprises to participate in outreach programs," says Julie Bielawski, CEO of Knowledge Services. "In addition, this program will enable us to develop relationships with larger companies and create opportunities for future partnerships with them and public and private companies."
"NWBOC seeks to increase the ability of women business owners to compete for corporate and government contracts," says Janet Harris-Lange, President of NWBOC. "At the same time, NWBOC also hopes to decrease the number of front operations participating in corporate and government outreach programs."
NWBOC, a national 501(c)3 not-for-profit corporation, was created in response to needs identified by the Procurement Special Interest Group of the National Association of Women Business Owners. The study revealed that the public and private sector had not received nor recognized the benefits of contracting with women suppliers. This has prevented purchasers from obtaining the best value in their procurements and it has limited women business owners from penetrating these markets, which has stymied their growth. NWBOC seeks to provide more corporations with the opportunity to better their procurement practices and to women suppliers the opportunity to compete.
March, 2008
COLLABORATE '08 kicks off in Denver, April 13-17, 2008
For exclusive networking opportunies, in-depth and comprehensive education, and access to the greater Oracle community,
Collaborate '08 brings it all together. You will not want to miss the chance to experience Collaborate '08 with Knowledge Services
along with other Oracle users, solutions providers, consultants, developers, and representatives from Oracle Corporation.
We welcome you to stop by Booth #1670 to visit Knowledge Services' team.
COLLABORATE 08: Helping You Stay Ahead of the CurveFebruary, 2008
Knowledge Services Extends Service Coverage
Knowledge Services is pleased to announce the expansion of offices in two locations, Burbank, California and Orlando,
Florida, as well as the addition of key personnel.
From Regional Account Management to Sourcers and Recruiters, Administrative and HR Support to Education and Facilities Professionals, Knowledge Services is extending its service coverage significantly. With a geographically wide spread team of talented and experienced people, Knowledge Services continue to grow in and demonstrate its capacity to serve.
January, 2008
Knowledge Services Awarded Multi-Year Contract
Knowledge Services, a full service contingent labor supply chain professional services firm, today announced that it was
successful in winning a multi-year contract award.
The contract was signed with an industry leading, global entertainment giant. Under the terms of the Agreement, Knowledge Services will provide IT & Engineering, Hospitality & Light Industrial, Finance & Accounting, and Clerical & Administrative staffing across multiple business lines located from the state of Washington to Florida and New York to southern California.
Commenting on the Agreement, Knowledge Services' Los Angeles based VP of Sales, Helen Richter, stated, "We are thrilled to have earned such an important Agreement, especially with such a well recognized and highly respected global media and entertainment conglomerate. Earning this contract is very meaningful to Knowledge Services and is a tribute to the hard work and dedication of our entire team. This Agreement extends our ability to leverage existing talent and resources and contributes to the achievement our mission of serving national clients and extending our geographic presence and professional services delivery."
December, 2007
Knowledge Services Announces Expansion of International IT Development, Testing and Call Center Partnership
Through its Strategic Alliance Partnership, Knowledge Services is pleased to announce the opening of its first overseas
office. Located in New Delhi, India, Knowledge Services is now able to provide its clients with complete life cycle
development, IT testing, call center and help desk and support staff augmentation services. Our fully staffed office
including our team of expert and certified Microsoft developers and administrators can quickly provide Knowledge Services
clients with 24/7 services at highly competitive rates.
November, 2007
Knowledge Services Adds Oracle Vice President to Executive Team
In response to increasing demand for flexible, mission-critical products and expert Oracle training, Knowledge Services welcomes
Ed Dansker to its executive team as Vice President of the Oracle Practice.
"Ed's technology and training background complement his experience at Oracle Corporation where he developed high-performing sales and delivery channels. We take pride in the validated quality of our training, services and products, and we look forward to broadening our partnerships with our customers with Ed's help." said Julie Bielawski, CEO of Knowledge Services.
"I'm excited to be working with this talented, customer-centric team." said Mr. Dansker. "Knowledge Services is the only woman-owned business enterprise (WBE) in North America recognized by Oracle as Oracle training experts, and authorized as an Oracle Approved Education Center in more than 10 cities. I invite customers to openly communicate with us to discuss their challenges so we can effectively help them reach their goals."
Ed Dansker can be emailed at Ed_Dansker@knowledge-services.com.
November, 2007
Knowledge Services hosts Job Fair
Knowledge Services' Indianapolis office is hosting an Job Fair Open House from 2pm - 7pm on Monday, October 29 and
Thursday, November 1, 2007.
Interviewing will be done on the spot for call center positions in a locally based large national insurance provider in downtown Indianapolis. If unable to attend, send resume to careers@knowledge-services.com or fax to 317.578.7600.
October, 2007
Knowledge Services participates in National Minority
Supplier Development Council Event
Miami Beach, Florida is the site of this year's NMSDC Conference and Business
Opportunity Fair in which Knowledge Services will take part. The theme
of the conference is "NMSDC 2007: Building the Global Economy of Tomorrow
Today."
Among the host of activities scheduled are presentations by Nationally-renowned speakers and Workshops covering topics such as diversity initiatives, minority business development, and capacity building.
At the Business Opportunity Fair, visit Knowledge Services in Booth 127. See more information on the event at www.nmsdc.org .
October, 2007
Instructors Recognized for Quality
On a quarterly basis, Oracle University names instructors to Oracle's Quality Club.
These are individuals who exemplify Oracle's commitment to customer service, consistently go
above and beyond for Oracle's students, and achieve an impressive 93.5% + satisfaction rating
based on student evaluations.
Contratulations go to the following members of the Knowledge Services instructor team who achieved Quality Club status for Q1- 2008 of Oracle's fiscal year.
September, 2007
Knowledge Services Earns Honors at Oracle Partner Summit
At this year's Annual Oracle Partner Summit in San Diego, Knowledge Services received acclaim and honors
earning two achievement awards.
The first award went to Karen Reliford, who was named Instructor of the Year for her outstanding achievements in quality delivery and leadership. This is the third time Karen has earned the distinction, a show of true merit.
In the Sales area, the Knowledge Services team won the Sales Excellence Award. This award comes in recognition of an 80% year-over-year growth in our education sales.
Evidence of our continued commitment to serve and support clients and partners alike is demonstrated through these achievements.
August, 2007
Breakfast Seminar Tour makes its return to Knowledge
Services, October 16-26, 2007
Presented by Knowledge Services, the Oracle 11g New Features Breakfast
Seminar Tour is coming to a location near you. Learn about 11g, the latest
release of the world's most popular database. Come and hear why industry
leaders anticipate a higher than normal early adoption with the increased
performance, enhanced manageability and stronger security.
Karen Reliford, Senior Certified Oracle Instructor (and two-time Oracle Partner Instructor of the Year) will talk about what she feels are the top five new features in 11g for DBA’s and why she has picked them. Don DeBoer, Oracle Senior Channel Delivery Manager and Michele Warensford, Oracle Reseller Partner Manager will share information about the relationship between Knowledge Services and Oracle University and provide a look at the upcoming new training opportunities for 11g.
Click here for details.July, 2007
Knowledge Services to provide Pre-Apprenticeship Training
In partnership with Aztec Resource Company, Knowledge Services, certified
WBE, has won the Construction Pre-Apprenticeship Training contract awarded
by the State of Indiana. This program targets minority adults throughout
Marion County with emphasis on neighborhoods most in need.
Pre-apprentices will perform work activities which coincide with the lessons and materials presented in the classroom. Work activities will be consistent with what an employee would perform in any construction work setting including specifics in their area of interest: Block Mason, Brick Mason, Concrete Mason, Carpenter, Construction & Related Workers.
Knowledge Services will work with these individuals on Life Skills Training to include: workplace preparation, interviewing skills, time management, pre-employment survival skills, appropriate work clothes, and more.
July, 2007
Motor Carrier Fuel Tax System contract awarded, Knowledge
Services to be WBE partner
Knowledge Services is pleased to have been awarded, in participation
with Ciber, Inc, the State of Indiana contract for the Motor Carrier Fuel
Tax System tool development. As the WBE partner, Knowledge Services will
provide technical writing and training services.
June, 2007
ITEC 2007 is "Cool. Collaborative. Connected." and
is where to find Knowledge Services, June 27-28
Knowledge Services will be at ITEC Indianapolis 2007. ITEC has been completely redisigned to focus on diverse, yet cutting edge
technology solutions for business. The ITEC show consists of 6 Unique Conferences, multiple Test Drive Pavilions, and an exciting
Expo featuring product and service providers of current and emerging technologies.
Visit Knowledge Services (Booth 404/406), plug into our Oxygen Bar, and
Take In a Breath of Knowledge.
June, 2007
Knowledge Services to Attend WBENC Conference and Business
Fair, June 25-28, 2007
Presented by the Women's Business Enterprise National Council (WBENC), the Women in Business 2007: Launching a New Decade (WIB2007),
will take place June 25-28 in Los Angeles, California. It is the 8th annual national conference and business fair, presented by WBENC,
and is the largest event of its kind in the nation for women’s business enterprises (WBEs) and corporations interested in doing business
with WBEs.
"Dedicated to bringing America's corporate and federal government buyers face-to-face with America's women-owned business suppliers," the WBENC has organized a show filled with many networking opportunities and activities. Among the many events scheduled will be 16 workshops including new industry and industry trends workshops, a Business Fair, MatchMaker Meetings, and a Silent Auction.
As a Certified Woman-owned Business Enterprise (WBE), Knowledge Services (Booth 1032) is proud to support and participate in the 2007 WBENC Conference and Business Fair.
May, 2007
Knowledge Services Awarded Prime Contractor Status
Having won the bid for the Seaport e Rolling Admissions solicitation, Knowledge Services has been awarded prime contractor status with the US Navy. As indicated in the award letter, Knowledge Services has earned the opportunity to participate in future bidding activities.
Now a Preferred Vendor with the US Navy, Knowledge Services is eligible to bid on solicitations within our contract award zones. These zones include:
Zone 1 - Northeast Zone
Zone 2 - National Capital Zone
Zone 4 - Gulf Coast Zone
Zone 5 - Midwest Zone
Stemming from this award, Knowledge Services will have some great new opportunities to serve both clients and country.
April, 2007
Knowledge Services participates in Diversity Fair
Knowledge Services hosted a booth at HRACI's (Human Resource Association of Central Indiana) annual diversity fair on April 19, 2007. The event was well attended with over 200 HR professionals signing up to hear Dr. Steve Robbins, Ph.D present "Unintentional Intolerance".
It is said of Dr. Robbins, those who have heard him speak leave with a greater curiosity, motivation and intentionality about creating inclusive environments. Through personal experience, Dr. Robbins brings insightful perspectives on issues of diversity, inclusion, and the power of caring. His talks and workshops are filled with intriguing stories, laugh-out-loud humor and a keen understanding of the human condition. An inspired listener once commented, "While some who hear Dr. Robbins will have a life-changing experience, all who hear him will at least have a lens-changing experience. He is that good!"
As a Certified WBE (Woman-owned Business Enterprise), Knowledge Services was pleased to participate in the event. Knowledge Services was one of only 15 vendors to attend the diversity conference where Dr. Robbins powerful message was well received with both laughter and tears.
March, 2007
Come to COLLABORATE '07 in Las Vegas, Nevada, April 13-19, 2007!
Join Knowledge Services at an event designed to provide in-depth education and training that will increase the performance of your
Oracle environment while providing access to the greater Oracle community.
Pop on over to Booth #1315, by the Quest Users Group booth, to visit Knowledge Services' team.
COLLABORATE 07: Pre-ConferenceFebruary, 2007
Knowledge Services to provide PeopleSoft Security Seminars at Collaborate '07
Knowledge Services will be presenting four unique PeopleSoft Security seminars during the pre-conference weekend of Collaborate ’07 in Las Vegas, Nevada. Pre-conference
is Saturday and Sunday, April 13-14 with the conference to follow on April 15-19.
Network with fellow PeopleSoft professionals while gaining valuable information not found in any of the standard Security classes.
1. How to provide a clean auditable security environment involving flexible PeopleSoft Security
2. Report Management: A general class to discuss report manager and reporting tools
3. Best practices for Application Development/Modification in PeopleTools
4. Data Management Tools and Upgrades - Foundation for understanding PeopleSoft databases and tools
Join us, along with other users and representatives of PeopleSoft, JD Edwards, and Oracle, for a valuable educational experience. For more information about this exciting event and how to register, visit: www.collaborate07.com | www.questdirect.org.
January, 2007
Knowledge Services to participate in Alliance 2007, March 12-13, 2007!
The Alliance 2007 conference is an annual event for all higher education, government, and public sector users of Oracle applications.
The conference is organized and managed by the Higher Education User Group and is the organization's biggest conference in its 10 years.
Join with over 4000 other Higher Education, Federal, State and Local Government users to network, learn and share in the combined experiences.
Pop on over to Booth #902, by the Email Kiosks, to visit Knowledge Services' team.
HEUG Alliance 2007December, 2006
Knowledge Services selected to partner on Indiana Department of Revenue – Motor Carrier Services Division IFTA project
In partnership with CIBER, RCR Inc., and 3M, Knowledge Services will provide users with the knowledge and confidence to use and maintain the Motor Carrier Fuel Tax System through comprehensive documentation, course development and tailored training.
As part of the One Stop Shop (OSS) system, this International Fuel Tax Agreement (IFTA) project’s resulting functionality will provide web-based access for fuel tax license renewing and quarterly fuel tax reporting.
December, 2006
Knowledge Services is excited to announce the expansion of its Boston facility
Due to strong demand, Knowledge Services is expanding its Boston (Burlington), MA office space by 50%! This growth demonstrates our commitment to our clients and partners both now and into the future.
The Boston location is conveniently located in the Northeast suburb of Burlington and, from exit 33B, is located less than a minute from Rt. 128. Please contact Valerie Joyner at 877-256-6948 for more information.
October, 2006
Knowledge Services instructor named as Oracle University Partner Instructor of the Year
Congratulations to Karen Reliford on being recognized as the Oracle University Partner Instructor of the Year.
The Oracle University Partner Program has selected Karen Reliford, of Knowledge Services, as the Oracle University Partner Instructor of the Year.
Karen has established excellent working relationships with everyone within the partner organization as well as Oracle University. Her dedication to quality, her love for technology, her warm and friendly disposition, and her command of the subject matter, has earned Karen the respect of her colleagues and students.
Karen has established an exemplary track record of high instructor quality. She always looks for ways to improve the quality of Oracle education provided at Knowledge Services, and devotes a tremendous amount of personal time to ensure a quality product for her students. Karen takes the initiative to make things happen…a prime example is the breakfast seminar that she was responsible for creating and delivering at all Knowledge Services locations.
The partner program is extremely appreciative of Karen’s efforts and takes great pride in announcing her selection as Oracle University Partner Instructor of the Year for 2006,” announced a representative of Oracle University at the annual Oracle Partner Conference.
October, 2006
Knowledge Services receives Oracle Instructor Quality Award
During the annual Oracle Partner Conference, Knowledge Services was presented with the Instructor Quality Award. This award recognizes partners whose Instructor evaluations averaged 95% or higher throughout the year.
Congratulations to Karen, Doug, Derek, Anna and Tommy for their excellent instruction performance!
September, 2006
Knowledge Services to partner with WellPoint on Hoosier Healthwise Program
The Indiana Family and Social Services Administration (FSSA) has selected Anthem Blue Cross and Blue Shield (Anthem) in Indiana for contract negotiations to provide health care benefits to enrollees in the Hoosier Healthwise Medicaid managed care program. FSSA solicited proposals earlier this year to re-procure Medicaid managed care contracts. There are approximately 535,000 enrollees in Hoosier Healthwise. Anthem has been selected to provide services statewide.
Anthem will help provide a smooth transition for new enrollees and a coordinated continuum of care. Enrollees will have access to hospital services, physicians, specialists, prescriptions, vision, and behavioral health benefits. They will be able to enroll in programs to aid in diabetes and obesity management and smoking cessation -- benefits specifically designed to address Indiana's higher-than-average populations in these categories.
July, 2006
Oracle University announces Quality Club Members
Every quarter Oracle University recognizes top instructors in the Americas with membership in Oracle's Quality Club.
Quality Club members are instructors who exemplify Oracle's commitment to customer service, consistently go above and beyond for Oracle's students, and achieve an impressive 93.5% + satisfaction rating based on student evaluations.
Please join us in congratulating Knowledge Services Q4 '06's (April-May-June 2006) Quality Club Achievers!
Tommy Cooksey
Steve Gramman
Derek Otten
Karen Reliford
Anna Ruel
Doug Wallin
June, 2006
Through an expansion of services, Recruitment Process Outsourcing now being offered
Following a recent announcement, Knowledge Services has added a new component, Recruitment Process Outsourcing (RPO), to its suite of offerings. Knowledge Services offers a comprehensive line of RPO services that can be tailored to suit the needs of all organizations, regardless of size.
Elements of the recruitment process include sourcing, applicant tracking and assessment, interviewing, and sometimes new-hire administration and orientation. Knowledge Services can initiate, implement, operate and support these solutions. Because we realize that each aspect is a critical function fundamental to an organization’s success we are the total outsource solution.
June, 2006
Knowledge Services expands offerings to become Management Service Provider
To better support the expanding needs of our business, Knowledge Services moved to new and larger corporate offices. As a result, our team is now able to reside in one consolidated location. Through detailed planning and preparation, the new environment provides necessary space enabling our team to work more closely together and better focus on the needs of our clients.
Knowledge Services has broadened its offerings and now provides Managed Services. Being a Management Service Provider (MSP) will enable Knowledge Services to relieve a client’s burden of the procurement and administration of contract labor. Rather than the client being constrained to handling these details, a member of the KS staff will become the one-point-of-contact solution to work with purchasing, human resources, and the various departmental managers involved as well as any other support agencies.
January, 2006
Knowledge Services completes move to expanded office space
To better support the expanding needs of our business, Knowledge Services moved to new and larger corporate offices. As a result, our team is now able to reside in one consolidated location. Through detailed planning and preparation, the new environment provides necessary space enabling our team to work more closely together and better focus on the needs of our clients.
Following the corporate office move, our Indianapolis classrooms and lobby spaces were redesigned to better serve the needs of our students. All are still conveniently located on the first floor of the 8275 Allison Pointe Trail building.
November 2005
Knowledge Services congratulates Indiana Department of Revenue
The Knowledge Services team would like to congratulate the Indiana Department of Revenue (IDOR) on their great success with the Tax Amnesty Program! We wish to thank the Department for allowing us to play a supporting role by providing amnesty program training to the DOR service professionals entrusted with this mission. Over a four week period, Knowledge Services lead 150 DOR employees through an intensive training program designed and developed to prepare them for every aspect of their Tax Amnesty responsibilities.
The ratification of Bill 1004 presented the members of the DOR with a weighty challenge to collect millions of dollars in past due taxes. Through their judicious planning and skillful implementation, the department has surpassed their 65 million dollar goal by more than three times! According to Governor Daniels, the incomplete results show $197.7 million collected in delinquent state taxes, providing valuable funding for the State of Indiana.
Well done, members of the Indiana Department of Revenue!
November, 2005
Knowledge Services certified as a Woman-owned Business Enterprise
Knowledge Services is pleased to announce that it has been granted, by the Indiana Department of Administration, Minority and Women's Business Enterprises Division, Certified status as a Woman-owned Business Enterprise (WBE).
Knowledge looks forward to more fully participating in service to the State of Indiana as a WBE.
September, 2005
Knowledge Services recognized as Oracle "Partner of the Year"
Building on its longtime commitment and dedication to excellence, Knowledge Services was awarded "Partner of the Year" by Oracle Corporation.
In addition, our very own Karen Christle earned a "Special Recognition" award! This award recognizes Karen's above and beyond contribution to the Oracle instructional arena in providing outstanding instruction and technical contributions. Way to go Karen!
Winners in each category have clearly demonstrated a strong commitment to Oracle and a complete understanding of customer needs
June 2005
Knowledge Services expands our territory...again!
Knowledge Services has grown again, and we now offer our training to eleven locations throughout the country. Our newest additions to the KS family include Tampa, Huntsville and Birmingham, AL. Contact us for scheduling inquiries or ask a representative about some of our new offerings at Knowledge Services!
February, 2005
Knowledge partners with MILE2 to offer MILE2 courses
MILE2 has proven itself to be a valuable education provider. Knowledge Services recognized the value and is now proud to announce the ability to offer MILE2 courses at all six Knowledge Services sites. Please contact Pam Riggins at 317.578.1700 for more information.
August, 2004
Knowledge brings Oracle to Pittsburgh, PA
Further expanding operations to the east coast, we have cut the ribbon on our training facility in Carnegie Pennsylvania.
In addition to our contract staffing solutions, Knowledge Services is proud to be Western PA's only Oracle Approved Education Center (OAEC). Please contact Jaime Eberly at 717-502-8188 for more information.
March, 2004
Knowledge expands into Boston, MA market
To better support the expanding needs of our business, Knowledge Services moved to new and larger corporate offices. As a result, our team is now able to reside in one consolidated location. Through detailed planning and preparation, the new environment provides necessary space enabling our team to work more closely together and better focus on the needs of our clients.
In addition to our supplemental staffing services, Knowledge will be offering from our Boston location most all of our partner educational offerings as well as facility rentals. Please contact Cindy Becher at 877-256-6948 for more information.
January, 2004
Knowledge Services announces partnership with Microtek, the nations largest training room provider
Knowledge Services is pleased and proud to announce the formation of a strategic alliance with Microtek Computer Learning Centers. Microtek is the nations largest and most well respected provider of training solutions, services and facilities. Combining advanced computer classrooms, iLearning capabilities, technology services, single point of contact, and outrageous customer service - consistent with what Knowledge Services clients have come to expect in our 7+ year history.
July, 2003
Knowledge Services is proud to announce its Oracle Approved Education Center (OAEC) expansion into the Boston market
With the March scheduled opening of its Boston offices, Knowledge Services has been awarded by Oracle University the exclusive certified education provider (OAEC) status for Oracle University. With Knowledge Services, Oracle customers may now streamline their public, private and/or custom training needs by purchasing and receiving quality education direct from Knowledge Services. This partnership expansion further enhances a 9 plus year relationship with Oracle and will provide Oracle's New England customers with easy access to the Knowledge training and consulting services.
June, 2003
Knowledge Services announces opening of new center in Columbus, OH
Knowledge Services is happy to announce the opening of a new and expanded learning and meeting center in Dublin, OH. This new facility offers 5 training, meeting and mentoring rooms as well as full catering services as offered in all Knowledge centers.
